Tel: 0300 111 3030 Email: info@mid-walesha.co.uk

Policy & Procedure

Adaptation Policy (2017)

Allocations Policy (2017)

Anti-Social Behaviour Policy (2017)

Asbestos Management Policy (2016)

Bad Debt Policy (2017)

Community & Tenant Engagement Policy (2015)

Customer Service Standards Policy, Including Complaints & Compensation (2015)

Data Protection Policy (2018)

Decant Policy (2018)

Development Policy (2017)

Domestic Abuse Policy (2015)

Electronic Communications & IT Security Policy (2015)

Fire Safety Policy (2017)

Flexible Working Policy (2011)

Fraud, Corruption & Misappropriation Policy (2015)

Gas, Oil & Solid Fuel Safety Policy (2017)

Health & Safety Policy (2017)

Income Collection & Recovery Policy (2017)

Intermediate Rent Allocation Procedure (2015)

Intermediate Rent Policy (2011)

Membership Policy & Board Structure (2014)

Money Laundering Policy (2011)

Pets Policy (2018)

Privacy Notice - Tenants (2018)

Privacy Notice - Job Applicants (2018)

Privacy Notice - Contacts & Marketing (2018)

Privacy Notice - Cookie (2018)

Privacy Notice - Facebook (2018)

Property Repair & Maintenance Policy (2012)

Reactive Maintenance Rechargeable Repairs Policy (2012)

Rent Setting Policy (2018)

Risk Management Policy (2015)

Safeguarding Policy (2017)

Service Charge Collection and Arrears Policy (2011)

Service Charge Policy (2017)

Single Equality Scheme Policy (2016)

Sponsorship Policy (2017)

Supported Housing Policy (2015)

Treasury Management Policy (2013)

Treasury Management Strategy (2016)

Value For Money Policy (2017)

Vexatious & Persistent Unacceptable Behaviour Policy (2016)

Volunteer Policy (2015)

Vulnerable Tenant Policy (2017)

Welfare Benefit Reform Strategy (2016)

Whistleblowing Policy (2015)

WHQS Compliance Policy (2016)

Apply for
a home

Tenant
services

Apply for
a job