Privacy Policy

Mid Wales Housing Association Limited (referred to as "we", "us" or "our") is committed to preserving the privacy of all visitors to our website at www.mid-walesha.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By registering on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

Information That We Collect From You

When contacting us you may be asked to provide certain information about yourself including your name, contact details etc.

We may collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. To maintain customer service standards and to assist staff training, we may also record and monitor incoming calls.

Disclosure Of Your Information

The information you provide to us may be accessed by, or given to third parties, some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you.

Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at info@mid-walesha.co.uk

Finally, if our business enters into a joint venture with, or is sold to, or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Security And Data Retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

Accessing And Updating

You are entitled to see the information held by us about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact our data controller at info@mid-walesha.co.uk . We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes To Our Privacy Policy

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification. For the avoidance of doubt, it should be noted that our privacy policy is not intended to, and does not create any contractual or other legal rights.

How To Contact Our Data Controller

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to our data controller by e-mail at info@mid-walesha.co.uk or alternatively by post at Mid-Wales Housing Association Ltd, Tŷ Canol House, Ffordd Croesawdy, Newtown, Powys, SY16 1AL.

Links To Other Websites

This website contains links and references to other websites. Please be aware that this privacy policy does not apply to those websites and we encourage you to read the privacy policy of every website you visit.